Shipping

BY PROCESSING YOUR PAYMENT AND COMPLETING AN ORDER WITH US, YOU ACCEPT THE FOLLOWING TERMS AND CONDITIONS REGARDING THE SHIPPING AND DELIVERY OF YOUR ORDER.

PRE-ORDER ITEMS- PLEASE KEEP IN MIND ANY PRE-ORDER ITEMS MAY BE SLIGHTLY DELAYED (5-7 WORKING DAYS) ANY ORDERS THAT CONTAIN A PRE-ORDER ITEM WILL BE HOLD THE FULL ORDER UNTIL THEY ARE COMPLETE TO SEND. PART ORDERS CAN BE SENT AT THE EXPENSE OF THE CUSTOMER.

ALL ORDERS ARE PACKED AND SHIPPED WITHIN 24 HOURS OF PLACEMENT, EXCLUDING WEEKENDS AND PUBLIC HOLIDAYS.

WE CHARGE A FLAT RATE OF $10 FOR ORDERS WITHIN AUSTRALIA AND OFFER FREE SHIPPING FOR ORDERS OVER $150.

ALL OF OUR ORDERS ARE SHIPPED USING EXPRESS AUSTRALIA POST SATCHELS.

THE ESTIMATED DELIVERY TIME IS 1 - 3 BUSINESS DAYS, DEPENDENT ON AUSTRALIA POST’S DELIVERY SCHEDULE. IN MANY CASES, CUSTOMERS IN METRO AREAS WILL RECEIVE THEIR PACKAGE THE DAY AFTER IT IS SHIPPED. REGIONAL AREAS CAN TAKE UP TO 3 WORKING DAYS.

ALL AUSTRALIA POST'S DELIVERIES ARE NOW SIGNATURE ON DELIVERY WITH AUTHORITY TO LEAVE. THIS MEANS THAT AUSTRALIA POST WILL HAVE YOU SIGN FOR YOUR ORDER WHEN YOU ARE HOME AND WHEN YOU ARE NOT HOME TO SIGN FOR THE DELIVERY, YOUR ORDER WILL BE LEFT IN A SAFE PLACE SO IT IS READY AND WAITING FOR YOU. AUSTRALIA POST WILL ALSO TAKE A PHOTO OF WHERE YOUR ORDER WAS LEFT.

INTERNATIONAL ORDERS

SHIPPING COSTS: FLAT RATE OF $25 PACK AND TRACK INTERNATIONAL SHIPPING
SHIPPING TIME: 3 - 10 BUSINESS DAYS
INTERNATIONAL CUSTOMS FEES

ALL CUSTOM FEES, TAXES AND ANY OTHER ADDITIONAL COSTS ASSOCIATED WITH YOUR PURCHASE OVERSEAS ARE THE RESPONSIBILITY OF THE CUSTOMER. THESE ARE NOT INCLUDED IN THE COST OF THE ORDER OR SHIPPING FEE.

ORDER TRACKING

ONCE YOUR ORDER IS PACKED AND LEAVES OUR WAREHOUSE, YOU WILL RECEIVE AN EMAIL WITH A TRACKING NUMBER SO YOU CAN TRACK THE PROGRESS OF YOUR ORDER.

ADDITIONAL INFORMATION

ABOVE DELIVERY TIMES CAN CHANGE DEPENDING ON THE TIME OF THE YEAR, HOLIDAY PERIODS, WEEKENDS AND SEVERE WEATHER. WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES OR PACKAGES DELAYED IN TRANSIT.

STYLE VICTIM DOES NOT PROVIDE REFUNDS TO CUSTOMERS FOR FAILURE TO PAY DUTIES AND TAXES ASSOCIATED WITH THEIR ORDER.

ALL OUR PRICES ARE IN AUSTRALIAN DOLLARS (AUD) AND DO NOT INCLUDE LOCAL TAXES AND IMPORT/CUSTOM DUTIES FOR INTERNATIONAL ORDERS.

IT IS THE CUSTOMER’S RESPONSIBILITY TO PROVIDE THE CORRECT SHIPPING/DELIVERY ADDRESS FOR AN ORDER. IF THE WRONG DELIVERY ADDRESS IS PROVIDED, STYLE VICTIM CANNOT OFFER REIMBURSEMENT FOR THIS PACKAGE.